Limitations

[Clayton201]

Help PayPal has limited my account for spending money on my prepaid Visa gift card and I can't access a statement they are preventing me from doing online grocery shopping because of covert 19 I can't do nothing I just want my account back please

[PotpotHo · Accepted solution]

Hi @Clayton201 Please refer to this link to resolve the limitations on your account. https://www.paypal.com/au/smarthelp/article/how-do-i-remove-the-limitation-from-my-account--faq2189?... Thank you

[jpcastel82]

Hi @Clayton201 
Thanks for reaching the community for this concern. 

Sorry to hear that your account is limited. Since our phone lines are not accessible at the moment due to the worldwide pandemic crisis, we have an available chat support option that can help you on that problem. Just login on your Paypal account, go to Message Center. Then choose the option for Chat. Our friendly customer support teammates are willing to assist you.

This is our best available option for your inquiry.