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Limitations on my account

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Limitations on my account

I called and asked a "Justin" if we were able to put our landlords card info on our page so when it's due I just turn it right over to him. Well as soon as I did it PayPal hard limitations me. I'm a major seller on ebay and now none of my customers are very happy with me because they cant pay because paypal wont let them. I have called 26 times in the last 2 days asked for help message wise about 4 or 5 times. If anyone knows what to do please let me know please.