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Limitations on my PayPal account sins 16 Nov 2020

Contributor

Limitations on my PayPal account sins 16 Nov 2020

I want to cry and cry and cry - seems I get no where and have no help.

My account has limitations and I do not get any payments and an not use my account for more than a month.

I got this in Nov 2020.

You've reached a usage milestone, as you've used your PayPal balance to send payments exceeding regulatory limit in a year. In compliance with the regulatory requirements, we need to confirm your identity as the account owner. To prevent any account limitations, please confirm your identity at dashboard

Personal

  • Contact details - correct  done  with check mark 
  • Proof of identity- correct done with check mark 

Business

  • Proof of address - big problem - I live i the Magic Kingdome of Saudi Arabia and do not get the utility bill  or bank statement with my address. It is a head ache for me and I need my account to work.
  • Business information - correct done with a check mark.
  • I have uploaded my National address and I have uploaded my bank account but with only Postbox as they do NOT do addresses here - only id number and  everything is online. My address here in this Magic Kingdome is:  

    9132 Dr. Abdul <removed> District Riyadh <removed> Kingdom of Saudi Arabia


    P.O.Box: <removed>

    Plus CODE: <removed>

    How can I fix this problem - I have Uploaded my information and different address papers, but none is accepted by PayPal.   Please HELP as I am really near killing myself by now. This is the only problem I still have but do not get it fixed.

              Thank you  for your support and help

               <Removed>

2 REPLIES 2
Contributor

Re: Limitations on my PayPal account sins 16 Nov 2020

Some one help PLEASE!!!!

<Removed>

Esteemed Advisor

Re: Limitations on my PayPal account sins 16 Nov 2020

@drloendiyoga 

 

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

  • Current utility bill dated within the last 3 months
  • Bank, credit card, or financial statement
  • Cell phone bill


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.