Limitation
Farinaz1993
Contributor
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Posted on
Apr-03-2020
04:05 PM
Hi every one My account has been locked and then suddenly I logged in and go to the notification to put my identity process. Now I want to send a money to my friend’s PayPay but it gives an error that we could not confirm its you. Do you have any solution for that?
1 REPLY 1
PotpotHo
PayPal Employee
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Apr-08-2020
06:44 AM
Hi @Farinaz1993, based on the information you provided it seems PayPal stop the transaction for security purposes. You may contact a Customer Services thru Chat to check for any option available, or you can do it outside paypal. This information is for this SPECIFIC transaction only. Thank you.
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