Limitation

Farinaz1993
Contributor
Contributor
Hi every one My account has been locked and then suddenly I logged in and go to the notification to put my identity process. Now I want to send a money to my friend’s PayPay but it gives an error that we could not confirm its you. Do you have any solution for that?
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1 REPLY 1

PotpotHo
PayPal Employee
PayPal Employee
Hi @Farinaz1993, based on the information you provided it seems PayPal stop the transaction for security purposes. You may contact a Customer Services thru Chat to check for any option available, or you can do it outside paypal. This information is for this SPECIFIC transaction only. Thank you.
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