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Limitation issues

Ddowning
Contributor

Limitation issues

This is the 2nd time paypal put limitation on my account need verify. I have sent PASSPORT photographs. email pin numbers. texted pin numbers and i get told to send picture of utility bill. Ok screen shot because all mine are electronic billing. The paypal rep asked me for a copy of my billing statement on my prepaid paypal. Someone please help. Also my information i uploaded is showing up loaded but not in queries. My daughter sent me money and cant get it. Help please
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Limitation issues

@Ddowning 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.