cancel
Showing results for 
Search instead for 
Did you mean: 

Limitation Document Problem

Contributor

Limitation Document Problem

Hi, So recently my PayPal had become limited because I was using my sons card to deposit money into that he recently made on May 22nd. So I had added the debit card and the bank account onto it. PayPal is asking me to verify the credit card. When I go to get a statement it will only show the bank account number instead of the actual debit card number that they want me to verify. Will that work? Or how can I contact my bank to ask them about that? Thank you so much
1 REPLY 1
Moderator

Re: Limitation Document Problem

Hello @Chrispaul,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues resolving that limitation. Here's a Help Center article that details What kind of documentation PayPal's accepts. I hope that helps!

 

Best of luck!

 

 - Jon K

 


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.