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Learning Paypal cannot seem to get in touch with anyone at paypal

GMC22
New Community Member

Learning Paypal cannot seem to get in touch with anyone at paypal

I have a transaction on my credit card that was by a seller as I was not a paypal account holder. I have not received the goods ordered & trying to get in touch with seller but not having any luck. I have now set up a Paypal account but can't contact anyone as there are no transactions showing & there is no why to contact anyone at paypal 

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Learning Paypal cannot seem to get in touch with anyone at paypal

@GMC22 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.