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So I feel incredibly stupid. I fell for a scam. We are on a very limited budget and my son sent me a link for a camera he wanted from a site called larrycloth.com. I noticed it looked like a clothing store and not electronics, but it was so reasonable I ordered it. As soon as I did, I felt sick and started doing some research - it looks like a total scam. The payment message thing on here said too late its completed - contact seller. I feel so sick. Its $93 that I don't have to spend again if this is a scam. Anyone else deal with this site?
Typical chinese Shopify site, if you scroll to the bottom. Avoid.
Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received (INR) dispute.
Chinsee sellers are a handful to deal with in regards to canceling orders, returns and disputes. Good luck.
If you're not successful with a PayPal dispute and paid with credit card, dispute with them. Take your kid for a meal or go to a physical dept store to buy them something for the holidays. Don't have them ask you order something off the net, unless its from US shops you know. They do not know what's out here in the web, let alone you. It's a jungle.
I was totally out of luck. I did not save my order information. Tracking number says it is delivered. USPS personnel says it was delivered to my address. USPS tracking has no information on the package - no information on what type of the package it was, no weight and/or dimension of the package. I did not find any package that might have been with a tracking number associated with it. PayPal wouldn't protect us even though it is now obvious that this seller is a scammer without question. I have completely lost my faith on PayPal that it will protect me from these scammers. Maybe a credit company would be more willing to protect us. I will be looking for a new service provider than PayPal. PayPal is no longer useful for me any more.
Yes. Go to your post office and request a printout of the detailed report related to the tracking number. This report includes the actual address your "package" was delivered to. Then call or prepare claim with PayPal and include copy of report. By the way, it's a total scam so the item you purchased was not delivered to the wrong address. They just sent a first class letter (with nothing in it) to an address with your same zip code. This is done so that in case PayPal checks, they will automatically deny your claim because general online USPS tracking information just indicates the package was delivered to a place in your zip code - not to your residence. Quite ingenious but also quite slimy.