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Well if they sent it as goods/services they could have opened a dispute for non receipt of item and got the funds back again.
But if they sent it friends/family then sadly the only option would have been unauthorised but that wouldn't work as they did authorise the payment ie they were not hacked.
Ask if they funded the payment via a credit card and if so there card issuer 'may' help them.
Advice is voluntary.
Kudos / Solution appreciated.
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As your email address identifies your paypal account then its pretty important for you to triple check it before supplying it to someone to use to pay you.
Paypal can't do anything once you have sent it if the payment completes.
Did they use the friends/family OR goods/services option to send it to you?
If it was the latter then ask them to open a dispute for non receipt of item and they may get the money back as that person has nothing to send.
Advice is voluntary.
Kudos / Solution appreciated.
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Well if they sent it as goods/services they could have opened a dispute for non receipt of item and got the funds back again.
But if they sent it friends/family then sadly the only option would have been unauthorised but that wouldn't work as they did authorise the payment ie they were not hacked.
Ask if they funded the payment via a credit card and if so there card issuer 'may' help them.
Advice is voluntary.
Kudos / Solution appreciated.
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