Language problem

[zoesmom]

The address PayPal gave me to return my merchandise is in Chinese. How am I supposed to use that?

[sharpiemarker · Accepted solution]

@zoesmom 

Google translate the chinese address in google and google map the address to see if the English version matches the chinese version and then make a separate address label for both English and chinese addresses. Then use the English version to buy the postage label.

Or contact PayPal and ask them to give you a translated version:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal