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Or just accuse someone that tried to help you by telling you how paypal deal with 'returns' and then advised you on how you can sometimes recoup some of those postage costs back OR do a chargeback of working for paypal???
Company sent an order that I cancelled a month after I cancelled the order. The items were cardboard shoes and smelled like chemicals. I returned the items and have proof of shipment, also proof that the items were received by sender but Paypal refused to issue my refund. I am closing my account and done with Paypal. I will not do business with a company that will allow their customers to be defrauded. I had emails showing that I cancelled the order and proof of all correspondence.