LIMITATIONS - Adding Additional Documentation

ryurgensen
New Community Member

Hello PayPal Community:

 

I just recently received a notice from PayPal that I had temporary account limitations placed on my account.  No details as to what purchase I made that prompted this.  I immediately started gathering any/all receipts that I had used Paypal payment for.  I provided my ID and receipts.  Once I submitted those documents, I discovered a couple recent receipts that I had overlooked.  When I tried to submit those, the Paypal system said I had already submitted info (which I had), but wouldn't let me submit additional info, which I feel is important.   How is this done?

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