Kilo Grupe

sherbear5
Contributor
Contributor

am being charged $46 a month for kilo grupe, I have never registered, don't know who they are and can't get it resolved!

Help!!

Login to Me Too
1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi sherbear5, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

If another person has potentially used your PayPal account to create this subscription, please report the unauthorized activity through your PayPal account. More information on how to submit this report to us, can be found here - https://www.paypal.com/smarthelp/article/how-do-i-report-unauthorised-paypal-account-activity--faq19.... Included in this link is information on how to cancel a Billing Agreement/Subscription payment on your PayPal account. Please ensure you complete this step to prevent any future payments to this merchant. 

 

To change the password and security questions on your account, please review this link - https://www.paypal.com/smarthelp/article/how-do-i-change-my-password-or-my-security-questions-faq144...

 

- Siobhan 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.