UAB kilo grupe -- unauthorized charge but resolution center denied
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First post here so please be gentle.
Last October I cancelled my account with this company (app called <Removed>') and received a partial refund of their annual $66 charge. The vendor said they cancelled my account, but charged me again on 1/14/2021. I had no idea that there was anything I needed to cancel on PayPal, so I filed a dispute. THEN I realized that there is a whole list of 'authorizations' that stay open unless you deactivate! This was unknown to me for ? reason but now I need my $$ back. Of course the vendor won't respond to repeated emails. This unauthorized 'authorization' has since been deleted but how can I get my money back? I tried to open another dispute but the system won't let me, just shows the results of the first one. Any advice?
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Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
Advice is voluntary.
Kudos / Solution appreciated.
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I also had an authorised charge from my Paypal account - I have absolutely no idea what these goods are and the resolution centre have said that the payment was authorised. I am wondering should I cancel my Paypal account as I don't want anymore unauthorised money being taken from my account.
Any advice?
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Yes,
I was charged today 66.00 and I didn't request this at all. Can this be fixed please?
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This company is out of Lithuania. They ship their junk from a warehouse in San Bernardino. They run multiple scams from colon cleansers to diet products. They will not respond to you other than to string you along. I have had to dispute a charge with my bank which has finally, 80 days later, been resolved. Don't buy stuff off Facebook.
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