@Joelouise
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
Paypal do withdraw their services from them when they get enough claims but in China its easy enough to just open up another website in another name and start over, so best avoid them in the first place.
Which dispute did you open / did you escalate / what happened?
Advice is voluntary.
Kudos / Solution appreciated.
