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PayPal support are not being at all responsive. They insist I pay to return junk to China. That means I'm only getting a partial refund, which is unacceptable.
I've posted this situation to PayPal and PayPal support on Twitter. Maybe some bad publicity will make them act.
If I don't get a full refund, I'm going public on Instagram too, and deleting my PayPal account, and advising everyone i know to do the same.
Call and ask for the FRAUD group - ask for the call back if need be. Politely insist you have done everything and you've been frauded by this company - ask them whether you can file with the FBI, etc. THAT is how I won.
Call and ask for the FRAUD group - ask for the call back if need be. Politely insist you have done everything and you've been frauded by this company - ask them whether you can file with the FBI, etc. (not sure what you can do in Canada...but ASK!) THAT is how I won.
Security Awareness Advisory:
FBI Online Scam PSA
To: All Staff
The Federal Bureau of Investigation (FBI) has released a public service announcement (PSA) regarding the continued rise in online shopping scams. Increasing numbers of victims are being directed to fraudulent websites via social media platforms and popular online search engines.
The full PSA can be viewed here: ic3.gov/media/2020/200803.aspx
According to complaints received by the FBI, an increasing number of victims have not received items they purchased from websites offering low prices on items such as gym equipment, small appliances, tools and furniture.
Victims reported they were led to these websites via ads on social media platforms or while searching for specific items on online search engines’ shopping pages. Victims purchased items from these websites because prices were consistently lower than those offered by other online retail stores.
Some victims who complained to the vendor about their shipments were offered partial reimbursement and told to keep their items as compensation. Others were told to return the items to China to be reimbursed, resulting in high postage fees. All attempts made by the victims to be fully reimbursed, or receive the actual items ordered, were unsuccessful.
Reported indicators of the fake websites included the following:
Tips to Avoid Being Scammed
If you believe you are the victim of an internet scam or cybercrime, or if you want to report suspicious activity, visit the FBI’s Internet Crime Complaint Center at ic3.gov.
As always, HHS team members should remain alert and cautious. You should read and observe <removed> on the Texas Department of Information Resources website.
Only visit official websites and report suspicious communications, especially those requesting personal information, to the HHS IT Help Desk a[Removed. Phone #s not permitted](toll-free) o[Removed. Phone #s not permitted](if you’re in the Austin area).
If you are unable to access the HHS Connection, visit the new <removed>
Open dispute...Finally offered full refund upon return shipment. Item shipped from Rosemead, California to me in Southern California...but they are requesting return to CHINA!!!!! Why is PayPal allowing this BS?
The cheapest amount for the box is over $50
For a product worth pennies
They are a scam!
Scam! and PayPal don't care and still allow them to operate!
Standard response when you email the supplier
Another Keidson scam victim here
Same story as everyone else, however today Paypal denied my claim, despite my sending the junk keyboard back and providing the evidence
I spoke to a paypal customer service rep this morning, she reviewed the review and reversed the decision, issuing a refund to me.
So, lesson learned, I will be hyper vigilant where my online purchasing is concerned from now on...
Over the weekend, PayPal closed my case in Keidson's favor. I've posted my disgust on Twitter with the below graphic. After this, I'm going to open a new case on m,y closed case, and go public on Instagram. I encourage you all to do the same. We'll see if PP delete this post because it embarrasses them....if they do, it's complete proof that they don't care about customers at all...jkust our money.
At least PayPal finally refunded you the money - I swear I told both of the representatives I spoke with in the last three weeks that they need to see how many people have been burned by this scam. They each time claimed I was one of "a few" which makes me wonder why they don't come look over here on this part of their site and also how many damned emails did this scammer use? They SHOULD see a pattern!