Keep getting a Error when i try and respond in the resolution centre

[williambarnetti]

Every time i try and respond to a rerquest for more information (update tracking information) i keep getting a the following error 

Please try again

We're sorry, something went wrong.

Return to Resolution Centre

FYI im inputting a royalmail tracking number and selection Royal Mail in the drop down box

[Burko75]

Have you had resolution to this?   Is also happening to me.