Kainuode E-Commerce Co., Ltd and/or 2021store.today

MaryO9
Contributor
Contributor

Anyone else having trouble with this seller?  I received the wrong item shipped from China, not USA as advertised; and they offered to give me 40% refund. It seems to me that they have some questionable business practices.  I am probably going to have to escalate my complaint with Paypal.

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235 REPLIES 235

Leocat13
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Contributor
I have recieved nothing from these people and PayPal believes they have sent the items. But they haven't sent anything to me. So I am out of pocket
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FraJo1
Contributor
Contributor

Same here, ordered 2 x cheeseboards (ex USA supposedly) & got 2 x pocket watches ex China. 40% offered, then 55% but I need to send watches back. Have just escalated to Paypal.

 

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cecelia_grn
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Contributor
I guess I should expect a toothbrush if my order ever gets here..I orders a cheeseboard and it was buy one get one free so I suppose I was expecting too much..after several attempts to contact them failed I then went through PayPal and they finally contacted me and gave me the run around about customs and such..I have until April 20th to escalate my claim so I guess I should get my hopes up that PayPal will actually do anything... it’s been a wake up call for me though that I no longer expect to be protected by using PayPal
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Cajak1
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Contributor
Contact paypql immediately they are scammers
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Ed1967
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Contributor
Exactly my experience too. Received electric toothbrushs instead of 2 cheeseboards. Went through the PayPal dispute process and was offered 40% refund. I requested a full refund and now my dispute is closed! PayPal sucks
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Ed1967
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Contributor

Update, after posting this (?) my complaint was reopened then closed in my favour - full refund hit my account last night. Paypal got it right finally[Removed. Phone #s not permitted]ia-deferred-image lia-image-emoji" id="lia_party-popper" title=":party_popper:">

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spinny78
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Contributor

Same for me. The weird thing is the original purchase doesn't show up on my paypal account

 

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NKA50
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Contributor
@spinny78 - you may only be seeing the last 3 transactions.. scroll down to view history/all
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Magsps
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Contributor

Could well be under a different company name - mine was

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SVS2021
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Contributor
Same but received a pocket watch
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