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Kainuode E-Commerce Co., Ltd and/or 2021store.today

Rosalba0833
Contributor

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

On January 28, I ordered "The World's First Portable Work Station" from this seller for $ 32.98 including shipping. As of today, March 13th, it hasn't arrived yet and I filed the complaint via Paypal to get my money back. Before this, at the end of February, I notified the seller that I had not received the package. I will never order from them again. They said United States and instead they are from Hong Kong and it is impossible to communicate with them directly; only through paypal I am able to communicate.

SusieW314
Contributor

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

SusieW314
Contributor

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

Report fraud, scams, and bad business practices at ReportFraud.ftc.gov.
Recie04
Contributor

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

We ordered swivelling cheese boards which they suggested would be delivered by Valentine’s Day. 6 weeks later nothing, no communication and do not answer emails. Now in the hands of PayPal.
CindyHarro
New Community Member

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

I have had exactly same issue. After replying to their offer of 40% refund and calling them out as frauds they have replied offering 55% refund. I have chosen to escalate to PayPal buyer protection in hope of better outcome
Recie04
Contributor

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

Yes I got them up to 65% but I am escalating as well. If we can get PayPal to ban them then that will give me more satisfaction.

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

Same. I bought a portable lap desk, received a watch. Took forever (almost 2 months) to receive. Went through a dispute through PayPal and was offered a 55% refund. These people are perpetrating fraud. Do NOT do business. I want to report them everywhere I can but no idea where else to do so. Since they are not a US business, there is absolutely nothing the US can do.
Pmigs
Member

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

Yup they are a true fraud. I ordered 2 cheese boards waited months just for a tracking then filed a claim Through PayPal. Then they sent me tracking. Of course a month later received to beautiful tooth brushes worth pennies in the package with that tracking number. These guys are a fraud and know exactly what they are doing. Now is the time to shut them down before other get taken and they walk away with our millions.
Shaheg
Contributor

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

Yes, exact same issue. I ordered a portable work station two months ago. I finally received a crappy watch. I contacted them for a refund and was offered 40% and was told if I wanted a full refund I would need to spend more money to ship the watch back to China and then wait a couple more months for the refund if the watch is undamaged. They have quite a scam going on.
Wovnbskt
Contributor

Re: Kainuode E-Commerce Co., Ltd and/or 2021store.today

I ordered a wind spinner from a Facebook ad. I received a wrist watch. Should I hang it in the yard and see how well it works? LOL. I have filed a complaint with PayPal. Would this be considered mail fraud? I might check with the post office.