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With the timeframe you have provided it sounds like this a warning limitation that has been placed on the account. When an account is reaching the sending, receiving and withdrawal limit, a warning limitation will be placed and you will be asked to provide documentation to us to verify yourself as the account holder. The average review time-frame for a warning limitation is 30 days. This time-frame is in place because there is no impact on the account with a warning limitation. You can still send, receive and withdraw funds as normal. Once the review is completed, you will receive an email notification advising you of this. In the meantime, please continue to use your account.