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This was nearly identical to what happened to me.
This merchant is clearly engaged in fraudulent activity, and Paypal is enabling this activity by failure to properly investigate claims.
COVID-19 was provided as the reason for Krischic's failure to fulfill mail the items I purchased. During repeated and documented correspondence with them, they asserted that there were factory delays and that they would sent the merchandise by priority shipping once these delays were overcome. They never did this. They never provided shipping documentation. I short, they stole my money. I filed a claim with Paypal who asserted that the merchant provided them with a shipping conformation.....I've never seen it. DO NOT PURCHASE ANYTHING FROM THIS MERCHANT.
They will repeatedly lie to you, and steal your money.....and paypal will allow it.