JKY Network Technology SCAM, Paypal refuses to help. Should we sue?

[bretsabeast]

Wondering if everyone who has been scammed over the past few month should come together and file a class action lawsuit against Paypal for continuing to operate their business while removing the ability to help people with their claims. How many of us have been scammed with no help from Paypal? I'm dead serious about this. Can we sue them?

[Wayneblack850]

I thought I bought a miniature cordless chainsaw, only to find out the order was for just the chain not the entire chainsaw.  I tried to cancel the order within one hour after the order was placed.  Then they reply to my email saying they can't cancel the order because it has already shipped, which it hasn't. Then I get an email from someone else at this scam saying that I need to cancel the PayPal case so they can ship the product.  This company is based in China, and are a total scam.  

[kernowlass]

@Wayneblack850 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If you lose because seller provides a fake tracking number (likely) then post back for more advice.
If the item arrives and its tat the make sure you CHANGE the dispute quickly before it closes to 'not as described'.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/us/webapps/mpp/returns