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The payment came out of my PayPal balance so not directly from my credit card. In future if I stay with PayPal I will only pay with the credit card.
I opened complaint with PayPal Resolution Center for non-delivery, but they closed it saying the vendor, JINZHOU NETWORK TECHNOLOGY CO., LIMITED, claims they delivered the product a month ago. Nope - it has NOT been delivered
Totally agree - I did buy from them as they appeared on Facebook in a different guise as Colorsyllable - now if you go on the link it no longer works. Bought some sandals from them in June - they arrived today. They were described as Women's casual leather comfy sandals. Not only that, I asked the question on the original Facebook post to clarify that they were actually leather as this is important to me due to a skin condition. I was suspicious at £19.99 but was told several times that they were leather by the sellers. They are of the most awful quality - cheap, clearly plastic and thin - I would have paid a fiver for them at most. I've since seen them described elsewhere as 'vegan leather'. I'm taking it up with them but am not holding my breath
Stick at it and also take it up with your bank and PayPal as they are not as advertised. Send the emails and pictures to back up your claim too. Good luck.
I'll create a new post with title "surferry" as well as write here - I saw your post (thank you!) and found the fraud company page on facebook - linked below - and reported them to facebook as fraudulent. How to do this: (1) go to their facebook page
(2) click on the dots next to their advertized post in their timeline and select "Report Post" at bottom.
(3) go through the prompts and select Fraud when that choice is given.
The more of us that report to facebook, the better :-). Thanks again!