We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
Just checked my PAYPAL and my case I filed with them, was finally CLOSED - IN MY FAVOR. The full amount was refunded to me, much to my surprise!
Maybe the fact that there were so many complaints (maybe) PP is finally doing their job!
Fingers crossed that everyone else who has been scammed by Jinzhou will get their refunds!
I was that lucky too! I now spend time trolling through Facebook ads, checking them on scamdoc.com and reporting them. You never know, might help eventually!
I was also scammed. Each fake retail site you discover can be reported to the FTC. https://www.ftccomplaintassistant.gov/GettingStarted?NextQID=203&Url=%23%26panel1-6&SubCategoryID=0#...
I bought their product after seeing it on Face Book. Waited 6 weeks to receive product.
On arrival that same day Product broke on second pull. Did not last even a minute of use.
Then when i asked for refund and describing how product broke They offered me $4.00 as compensation.
I spent over $31.00 for this. I told them that I wold like full refund as this is a very inferior product and did not work as promise.
Their next offer was $7.00 or I pay for International shipping back to their company back in China.
I refused now I am on next step working with Pal Pay.
I just hope other DO NOT BUY CHAIN SAW as shown on Face Book and go thru this agonizing experceince.
I have sent all of the information (FTC complaint case, GoDaddy abuse case (where the seller sets up the fake retail site domains) as well as the PayPal dispute history to a producer at 60 Minutes at CBS. PayPal benefits from each seller - fraudulent or not - so an investigative look into why PayPal continues its relationship with reported fraudulent sellers would be a good report to see.
I’ve just been looking through some Facebook ads. There are several which are run by Labubu ltd. registered in the U.K. last November and have only 1 director who is Chinese. I have seen two web addresses, Magoloft and Surferry on Facebook (so far), selling beach towels Etc, The reviews on trustpilot are horrendous and very similar to complaints on this page. They’re like coronavirus, multiplying everywhere.