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Did you sign for delivery? Did someone sign for you? That signature is yours?
Can be matched against your signature in your passport?
What I know about this company by now.
They do not mind scamming. Why? Because you buy the product, you pay.
Firstly, they overcharge you for packing and shipping. They do provide the cheapest possible service possible to cost them less.
This is a non-refundable fee, which means what's left is a profit for them.
Secondly, this very cheap service takes the longest possible time to reach the customer. Why? They have the time and your money.
Thirdly, they sell you the cheapest rubbish which looks like something you wished for, but in the most disappointing way, then you realized that they scammed you. The merchandise worth maybe 5% of the price asked.
All this time, they made 90% profit on you, with very little effort.
It takes nothing to make a company, build a cheap non-trackable website, advertising on internet.
If you manage to get your money back somehow, in any circumstances, they are still winning. You, as a customer function as a bank, they have your money, lets say for 2 months and they still manage to be even with the profit on shipping if they lost the merchandise.
Way too many loopholes they can get around. Without Paypal, they wouldn't stand a chance.
No one signed for it. Theres only myself n my husband here n neither of us signed for anything. When i told pay pal they said to register a missing package n send them a copy of proof from post office. Ive waited from may for my items. I give up... had enough. Paypal is a joke now
I woke up this morning to a refund from Paypal. No explanation or anything just a refund notice. I am pleased but i'm not happy with the way people have been treated or that PayPal have allowed this company to scam everyone. If paypal didn't deal with them many of us wouldn't have ordered from them.
Its been a time consuming hassle.
Congratulations! I wonder if the PayPal system is set to issue refunds for persistent complainants who go through a certain number of exchanges on chat, or if it's better explained by the case eventually being picked up by a rare ethical PayPal employee who is willing to do what is right and ignore PayPal's crooked directions on the issue.