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I was scammed too. PayPal payment made. No product. Dispute denied. Phony tracking info from Cincinnati to St Paul to La Crosse to St Paul to Rochester to my address. NO PACKAGE! If PayPal supports their community they need to be paying attention to their customer's complaints. Will be a long time before I use PayPal again....
Same thing happened to me. Filed claim gave tracking number that did not work. Then escalated case given a different tracking number stating it was delivered June 15th. It finally arrived today, but definitely not quality of product I thought I was ordering and paid for
On FB, they state they are a U.S. company, and shipments from U.S. I ordered item on 5/3, still have not received, have been sent three different tracking numbers, and have now filed a dispute with Paypal. Total false information, and they should not be allowed to do business in the U.S. I refuse to buy anything from China....and was very wary until they advised me the product is manufactured and shipped from US! Totally false.
I finally received my shoes 8 weeks later they are nothing like advertised I contacted PayPal to request a refund but they wanted me to return them at my cost back to china. I refused as I could see them not refunding and getting there tat back as well PayPal sided with them and paid them I am disgusted in both services as I have asked for details to contact the company myself but have not been given it
I ordered 8 solar LED Firework Garden lights and I had tracking number initially with 17 Track and I was suspicious when it showed that the item : " Your item was picked up by a shipping partner at 2:55 am on June 8, 2020 in VALLEY STREAM, NY 11581. This does not indicate receipt by the USPS or the actual mailing date."
I emailed support at 24servicehelp dotcom- which is the email I was given to contact "Wangluu" by Jinzhou Network Technology CO., Limited - it was 2-3 days before I got a reply and it was always the same reply with the same tracking number and to wait patiently for the delivery. I sent many many emails and always received the same reply.
So I've been waiting all this time and still not received the lights so I email them again and tell them I am opening up a dispute with PayPal as I haven't received the items. I do not hear anything back from them at all.
I open a dispute with PayPal and they get back to me with a response from the above named company with a DIFFERENT tracking number. I checked this number out and apparently it was delivered on June 15th. I signed up with USPS Informed Delivery last year and I get sent to my email photos of mail that is coming, I really like this feature. So, I go to look up June 15th and don't see that I had any deliveries for that date. I have submitted a missing mail request to USPS since the new tracking number I was given shows that it was delivered to my mailbox.
I am getting fed up of the circles I am running around and around. I just want my money back I spent $146 with expedited shipping!! The website I purchased the items from doesn't even exist anymore!!! I am not happy.
I am glad to see that others have also made complaints to PayPal and this company should be shut down by PayPal.