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JINZHOU NETWORK TECHNOLOGY CO., LIMITED

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Member

Re: JINZHOU NETWORK TECHNOLOGY CO., LIMITED

I bought a pair of trainers in the right uk size, they took a month to get here, did not realise on facebook where they were coming from, and they are definitely the wrong size and they are refusing a refund, as they say they are not faulty, but they are faulty as wrong size.

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Member

Re: JINZHOU NETWORK TECHNOLOGY CO., LIMITED

I’m waiting on a dispute result on one item and also finding it very difficult to open a dispute in the 2nd item I bought. In May! Neither has been delivered. The choices when I click start a dispute don’t give me the “item hasn’t arrived” option so had to go to the Paypal chat to ask there how to open a dispute fir the 2nd item. Didn’t have this hassle opening first dispute, confused now. The company sent me a false tracking number that doesn’t exist. Thought PayPal’s refund system was easy until now.....
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Contributor

Re: JINZHOU NETWORK TECHNOLOGY CO., LIMITED

@visby60 

yes, I thought it should be easy too. They are not supporting me at all. 
I have just been looking at my case and find that my complaints regarding my item (not as advertised) are listed along with my notes but none of their replies are there. PayPal have told me to return my item, at my cost, and I will receive a refund for the item when it arrives. They will not, however, refund the £30 it will cost to return. I also find that the only way to contact PayPal regarding this dispute is via their last message which only allows me to fill in shipping details and tracking number. No way to argue the ridiculousness of returning the goods. If I don’t do so within a week my case will be closed. 🤷‍♀️

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Contributor

Re: JINZHOU Return Shipping Refund

That's interesting, because PayPal told me they would refund shipping costs up to $30. It's in their policy. It takes me forever to find these details, but trust me, I've not only read it, but they messaged me stating they would refund shipping up to the $30. I just don't have the money to even ship it right now. I think we need to consider a class-action suit. What really bothers me is that this is right in the middle of COVID, and the country which the virus originated in isn't cooperating. Well, the company isn't.
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Re: JINZHOU NETWORK TECHNOLOGY CO., LIMITED

Ordered goods on 01/06/20 had a tracking number emailed on 17/06 by the shipping company . Never been able to track parcel . Sent various emails to shipping company and they just keep sending me the tracking number and telling me to wait a day or two !! Cannot contact Jinzhou Network as invalid email. A big scam ...lost my money . Thought by paying via PayPal was covered ? Why have so many people been scammed with same company ?
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Re: JINZHOU NETWORK - CLASS-ACTION LAWSUIT

Let's see how we can get a class-action law suit. I will start Googling information today.
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Re: JINZHOU NETWORK - CLASS-ACTION LAWSUIT

awesome. thank you!

 

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Contributor

Re: JINZHOU NETWORK - CLASS-ACTION LAWSUIT

I am in on the law suit. I have just filed a complaint with the chinese version of trading standards for international sellers...might be worth everyone else doing the same. I have also filed a complaint with the UK financial obusman against paypal for their lack of protection and for being a co-conspiritor with the merchant...i.e. they have a financial gain by ruling in the merchants favour.
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Re: JINZHOU NETWORK - CLASS-ACTION LAWSUIT

@Donnakelly Any contact details available please?
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Re: JINZHOU NETWORK - CLASS-ACTION LAWSUIT