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JIGAOXINXIJ

Scottpra
Member

JIGAOXINXIJ

has anyone ever found out whoo this company is and gottena product.  so far it seems no one has actually ordered anything from them but is getting billed any way.  I checked my payment history and there is nothing for my account and I have no subscriptions but my credit card got billed anyway as if it was thru paypal.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: JIGAOXINXIJ

@Scottpra 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.