Ivory Tower Tech Co., LTD
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I ordered a drone from an add on Facebook from Ivory Tower Tech Co., LTD. It looks like this site is a complete scam from all reports I can see on the internet. Do I have recourse to go after Facebook for allowing their site to be used by known scammers? As well does PayPal have any responsibility as they continue to provide a service to a known and documented scammer?
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On July 29th 2018 I ordered a metal drum on sale for $99.00 on Instagram originally $499.00. The drum that came was rubber deflated in a box, with tubes coming out of it. I wanted a full refund and have the Fraud/Scam company pay for shipping back to China. I disputed with Pay Pal and they sided with the Scam/Fraud company: Ivory Tower Tech Co., LTD and the lesser Scam/Fraud company: Fingertip Interactive Tech Co., LTD. These companies are based in China. Pay Pal wants me to pay for shipping and tracking back to China before I can receive a refund.I am disgusted and have turned to my Credit Card for help. I will leave Pay Pal as soon as this is settled and plan i telling my friends on Social Media to beware. Isn't this the reason to go through Pay Pal in the first place, to feel secure in your purchases? Also if you google this company, many others have been scammed!
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Same story with Ivory Tower Tech Co. (drone with 4K cam and 2 accs) I and same reaction from PayPal.
Please note that we're living in a new reality:
- PAYPAL IS SUPPORTING CRIMINAL
- TRERE'RE NO BUYER PROTECTION IN PAYPAL
Payed $135 USD, tracking number received, drone is fully useless 420p cam etc, claim opened with no success.
If you ship back the drone IT WILL NEVER BE DELIVERED and you CANT CLOSE THE CLAIM.
Going to police.
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My claim was just denied - Pay pal says I can't prove I returened the worthless item. They never even considered the large # of menbers scammed by
Ivory Tower Tech Co., LTD. I belive when they put the inferior item in the US mail it constitutes mail fraud.
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Yes the same issue with me ! I was playing 'Words with Friends' on my smartphone and after the game there was an advertisement of this large sized drone. As i watched the advertisement video i noticed the size of the drone must have been approximately 143×143×55 mm(dji spark) (on the webpage describing a "95% discount" and approx. 15 minutes of flight time and an option to order an extra battery and the extra battery was in my order also) as the person in the video was throwing water and other objects at it as it was stationary in flight. i was offered to buy 2 batteries and i ordered those as well along with the drone. When i received my order. i opened the package and i received a mini 4-axis drone foldable S9 with a camera. I knew right away this was not the same thing i ordered when the first thing i noticed was the size and i did not receive an extra battery. i paid $69.99 and tried to return the drone(mailed it to the Ivory Tower Tech Co., LTD address) but the package was refused by them and returned to me. I tried to explain it to paypal but they refused to issue me a refund.
Paypal's response was: Unfortunately, we can't grant your claim because we were unable to track your shipment.
they closed my case in their favor. The package could not be tracked because Ivory Tower refused it.
Did you Try to get a refund? what was your case number ?
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@james6100 wrote:Yes the same issue with me ! I was playing 'Words with Friends' on my smartphone and after the game there was an advertisement of this large sized drone. As i watched the advertisement video i noticed the size of the drone must have been approximately 143×143×55 mm(dji spark) (on the webpage describing a "95% discount" and approx. 15 minutes of flight time and an option to order an extra battery and the extra battery was in my order also) as the person in the video was throwing water and other objects at it as it was stationary in flight. i was offered to buy 2 batteries and i ordered those as well along with the drone. When i received my order. i opened the package and i received a mini 4-axis drone foldable S9 with a camera. I knew right away this was not the same thing i ordered when the first thing i noticed was the size and i did not receive an extra battery. i paid $69.99 and tried to return the drone(mailed it to the Ivory Tower Tech Co., LTD address) but the package was refused by them and returned to me. I tried to explain it to paypal but they refused to issue me a refund.
Paypal's response was: Unfortunately, we can't grant your claim because we were unable to track your shipment.
they closed my case in their favor. The package could not be tracked because Ivory Tower refused it.Did you Try to get a refund? what was your case number ?
These guys are criminals, I tried to get a refund and the same thing happened. My claim was also denied. I couldn't prove I returned it because I wrote return to gave it back to the USPS. I believe Ivory Tower is gulty of Mail fraun when they intentionally rip people off using the US mail. Case ID #PP-007-239-073-605.
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- PayPal's "Buyer Protection" - FORGET IT! in Disputes and Limitations Archives
- The Return of Scammer "Ivory Tower" in Disputes and Limitations Archives
- SWINDLED BY PAY PAL , PAID IN FULL AND GOODS NEVER DELIVERED in Disputes and Limitations Archives
- Ivory Tower Tech Co.,LTD in Disputes and Limitations Archives
- PayPal need to up their communication with customers. in Disputes and Limitations Archives