Item was not received. Seller provided tracking info but the shipment is on hold for a month

Gabrielp77
New Community Member

Hello. I have three transactions with this seller and I wanted to chargeback the highest one right now. I have bought something from China and the "package" is in HongKong "on hold" for a month now with DHL EXPRESS! ( EXPRESS), so it would've arrived in 1 week, let alone 1 month. I am trying to chargeback the money, the seller provided the tracking but on the tracking of DHL my package is not delivered. So who's got the chance to win?

I really need these money and the seller is a scammer....

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