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Item refund return

New Community Member

Item refund return


I just refunded a faulty item (shoes), paypal send me the money on PayPal (not yet on my card) but what do I do with the faulty item when the seller is not responding? Like I still have the box it came in with his adress on it, but I dont know if its his adress or what is it. So where do I send this item when the seller is not responding? And do I need to keep track of it or have some confirmation or what?
Also how much time do I have to send it, since im from Europe and he is from US.

Esteemed Advisor

Re: Item refund return



If PayPal send you a full refund and the seller does not respond at all then your case is resolved/closed. No need to send shoes back.

Kudos & Solved are greatly appreciated. 🙂