We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
I just refunded a faulty item (shoes), paypal send me the money on PayPal (not yet on my card) but what do I do with the faulty item when the seller is not responding? Like I still have the box it came in with his adress on it, but I dont know if its his adress or what is it. So where do I send this item when the seller is not responding? And do I need to keep track of it or have some confirmation or what? Also how much time do I have to send it, since im from Europe and he is from US. Thanks