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Item posted back and tracking confirms seller has the item BUT no refund!!! Help

jay123451
New Community Member

Item posted back and tracking confirms seller has the item BUT no refund!!! Help

Hi All a coat was posted back to the seller and recorded del ref num proves seller has the coat back.

no refund !!! Seller has the coat back and my money.

how can this be correct!!! Paypal support no help at all.

Options ! Martin <removed> BBC Radio 4 moneybox.

Small claims court ?