Item not sent and no paypal refund
buying-up
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Posted on
Aug-29-2018
05:31 AM
I purchased an item on eBay 27 June and I havent received it, I opened a claim with paypal and they have closed the case without refunding me, why and what can I do?
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Disputes
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Merqury33
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Aug-29-2018
05:49 AM
I had a similar issue. The item I received was very different and worth significantly less than advertised, and paypal closed the case without giving any information or letting me know why. The only reason I use PayPal is the added security, seems pointless using it if they don't actually give you that security.
kernowlass
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Aug-29-2018
05:51 AM
How did you PAY for the item ie which Paypal option did you choose OR did the seller send you a money request / invoice or was it through their website.
How did you FUND the payment which funding source did you use?
Did you escalate the dispute to a claim?
Which option did you select to open the dispute?
If you answer all 4 I will check back again.
Advice is voluntary.
Kudos / Solution appreciated.
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