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Item not received

SOLVED
Hobbsy
Contributor

Item not received

Hi, I have been chasing a supplier for a purchased item not received.

When I go to the resolution centre, the only option I can choose for this transaction is "unauthorized transaction".

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Item not received

@Hobbsy 

 

If that is the only option then it sounds as if you paid using the friends/family option and negated your buyer protection?


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Item not received

@Hobbsy 

 

If that is the only option then it sounds as if you paid using the friends/family option and negated your buyer protection?


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post