Item not received - Claim file but denied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I purchased and item 08/11/20. 08/15/20 Opened a Dispute payment because web page is no longer available and customer service email failed too.
Seller submit a bogus tracking # that magically matches my zip code and only with that my claim is denied. Customer service is asking for a Intra Net or Intra form from UPS. Since UPS email confirmed that tracking # does not have my address or my name that form cannot be provided. obviously I don't have the item and out of $ 139.99. PayPal keeps protecting the seller because their investigation matches the tracking # and it's delivered (to somebody else).
So what its next? This is Fraud and the seller know the loopholes in Paypal policies. PayPal don't want to research further unless I have the Intra form that UPS cannot provide for privacy reasons (I understand the tracking it's not going to me).
- Labels:
-
Disputes
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Refund in Disputes and Limitations Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives
- Proof of shipping not valid in Disputes and Limitations Archives
- I was denied resolution twice in Disputes and Limitations Archives