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Item faulty after use

Kez6670
New Community Member

Item faulty after use

Hi I ordered some pans from eBay back in January and after a couple of uses all the pans have started to peel and ate now unusable. I have tried to contact seller but he won’t respond. I used PayPal resolution centre but was declined as it said item was as described. Any idea how I can get a refund.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Item faulty after use

@Kez6670 

 

 

Paypal does not provide warranties and unfortunately does not normally get involved in the quality of what you buy. 

If you funded your paypal payment via a credit card then consider a chargeback?

Or failing that small claims court if the seller is in the UK as well?


Advice is voluntary.
Kudos / Solution appreciated.