New to the community? Welcome! Please read our Community Rules and Guidelines
Here is how it is being done.
Paypal will allow you to dispute a case but the evidence they require from the seller is only a tracking number and the same town name you requested delivery to.
The scam is this.
You see an ad on line for a high dollar item for a discounted rate.
You make the order through the website and use PayPal instead of your credit card because it should be safer.
Time passes and you get no response from the seller.
You contact PayPal and request to have a refund issued.
They contact the seller and attempt to confirm the transaction.
Now what the do is ship a package through USPS but it is a 4 ounce object like bubble wrap or paper.
It gets sent to the same town as you live in but a made up address.
They respond to paypal that the item is delivered and here is the tracking and here it went to the right town.
You never get the item and they get your money.
PayPal then closes the case and says your done no further discussion.
Now the only way to prove that you are a victem in this issue is to go through the postal service and have them do an investigation.
They can prove it went to the wrong address or at least not your address.
But if PayPal makes there decision before you get the evedance to them they support the fraudulent charge. (even with in 20 days)
It's Mail fraud.
Fraud dispute and no escalation option
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.