Issuing a refund on pending transaction from a limited account

Chickfiletpo
Contributor
Contributor
Hello so a seller agreed to issue me a refund from his account which is limited (as he does not want to post personal information on the website). We opened a dispute in the resulotion center to allow him to issue the refund on the pending payment, but whenever he attempts to do so he gets the following error: Please try again! Something went wrong on our end. What should we do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Chickfiletpo 

 

Escalate the dispute to a claim.


Advice is voluntary.
Kudos / Solution appreciated.
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