Issue with seller

[Mjj1987]

I received all of my products and all 5 were badly stitched and are coming apart. The seller is now requesting through the claim that I send back to her but I’m worried because I’d have to do tracked shipping which will be very expensive otherwise she may pretend she got it as she is very shady. Someone please help so I don’t have to send back to her

[kernowlass]

@Mjj1987 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/au/webapps/mpp/returns

If you buy from a business in your own country then you can normally recover those return costs via the small claims court (or something similar in your own country) although most businesses would reimburse you anyway. (BUT if you choose to buy from a private or international seller you may not have that option).
You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.