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Issue with order through PayPal

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New Community Member

Issue with order through PayPal

I ordered an item using my Credit Card which went through PayPal however at that point I was not a member of PayPal. The item did not arrive so I contacted the seller who said they forgot to send it and asked if I wanted it to be sent or receive a refund. Despite saying they would refund me as soon as possible I have not received a refund. What are my options as I am highly suspicious that this is a scam which is ongoing and PayPal should be made aware and needless to say I want my refund.

1 REPLY 1
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Esteemed Advisor

Re: Issue with order through PayPal

@stack8033 


If you need to open a dispute for a 'guest buyer' transaction then you can.......


1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.