Issue with Shenzhen Lijuan Trading Co., Ltd
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I purchased a hammock on March 15, 2020, from Shenzhen Lijuan Trading Co., Ltd but I have not received it yet.
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Me too.
I put in a dispute with Paypal and this morning I got an email to say the claim had been dropped as there was proof of delivery .
I checked the tracking number and the item was indeed delivered to Colorado Springs in Colorado USA. I live in Dublin Ireland. Ive used Paypal hundreds of times over a decade and have never seen anything like this. Now it seems its too late to lodge a second dispute. What to do next?
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Has anyone had any luck with a resolution to not receiving their swings from this company? I just put a complaint in after waiting for months. I'm wondering if I should automatically bump it up to paypal rather than going through the company.
Thanks for any suggestions!
Caitlin
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I ORDERED A FREEDOM SPACE SWING ON APRIL 10. IT HAS JUST ARRIVED ( JUNE 18 ) BUT ABSOLUTELY NOT WHAT I ORDERED. CHEAP, BADLY MADE. THE FABRIC IS TOO SMALL, TOO STRETCHY, UNUSABLE....EVEN FOR SMALL CHILDREN. THEY HAVE ALSO DISAPPEARED FROM THE INTERNET...NOT A GOOD SIGN.
THERE IS A CUSTOMER SERVICE CONTACT EMAIL ADDRESS ON THE RECEIPT. IF YOU WRITE THEM, THEY WILL RESPOND. I WAS ASKED NOT TO PUBLISH "BAD REVIEWS" ...BUT IF THEY DO NOT REFUND MY MONEY I WILL.
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