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Reason asking is that I had previously "purchased" the same portable LED monitor from a different company.
But they sent a plastic magnifying glass. Went to Paypal to complain and after some ding dong here and there, I got my money back.
Same here. It's a scam. I've also escalated too Paypal (I only ordered it as payment via Paypal was an option and I trust Paypal). Ordered some dumbbells, paid extra for faster shipping. Quoted 5 -7 days, a month later a cheap $2 resistance band arrived. Sent an email to the seller and got the following response (looks like they are just hoping most people take the 50% refund so they return $20 for sending a $2 product out and pocket the remaining $20 as 'profit'). Paypal should ban this seller from using their platform to scam people! I'm not taking up their 'generous offer' to keep half my money... Heres their laughable email response:
Sorry, I didn't reply to your message in time.
I'm sorry to hear that you are very dissatisfied with the product you received. In order to express our sincere apologies and reduce your losses, we hope to refund 50% of your total order as compensation. can you accept it?
If you cannot accept the compensation I provide and want a full refund, you need to return our product. However, returning the product to China can be cumbersome, requires you to spend a lot of time and effort waiting for the refund, and you must ensure that the returned product is not damaged in order to receive a full refund.
If you agree with my proposal, I can pay you immediately. Hope you consider my suggestion.
Looking forward to your reply.
Have a nice day. good luck!
ordered a OV 10 Bronco 70" RC plane , got a 2 inch long trinket shaped like a plane.
Paypal DENIED my Dispute and I can't get any responce from Paypal or the seller
What do I do now
PayPal have found in my favour (I raised a case) and refunded the money (that was taken from me fraudulently in my opinion) from the seller. Hopefully Paypal will ban Diamodis Technology Limited from using their platform to cheat people, well done PayPal!
Depending on the amount, it might be worth to send back to the company.
My postage cost just under $20. I know it is money, but I do get back about $80 back.
I think Paypal need to do better if it keeps getting complains on the same vendor.