Is there anyway to close my account without having to verify my identity?

Will154
New Community Member

Just wondering if there is anyway to close my account without having to verify my identity? This is because my PayPal account age is different to my actual one so therefore I am unable to verify my identity.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Will154 

 

Do you mean you are underage and entered an incorrect birthdate? If so then no you can't close the account as paypal want you to verify to confirm you are over 18.

 

Paypal does not allow account holders under the age of 18.


PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.


They may allow you to open a new account when you are 18 but that is not guaranteed as you have already broken their rules once. 



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