@chc116
Another of these?
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.
Open a dispute for non receipt of item > put in all the evidence you have including checking where it went...
https://www.17track.net/en
and if you can get written proof from the delivery agent first that it did not go to your address then let paypal know that information and upload it if you have that option before you escalate to a claim.
Advice is voluntary.
Kudos / Solution appreciated.
