Invoice

louladoll
Contributor
Contributor

I have received an invoice from a company for a product I have not received. The template for the work they were going to do was not right and 

I did not  finalise the work with them. I was not happy with their standard of what they are offering to produce for me, and had the work done by another company and received the product. I am not sure why they are sending me a paypal invoice when I did not agreed to the template for the design and have emails saying as such. What should I do with the invoice ? 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@louladoll 

 

Just cancel the invoice.


Kudos & Solved are greatly appreciated. 🙂
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louladoll
Contributor
Contributor

Hi, 

I can see no way of cancelling an invoice in paypal that someone has sent through paypal. Can you please tell me how to do that. A detailed description of how to do that and what I need to do online within the paypal website  would be appreciated.  🙂  Thank you Louise 

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