Intex pool scam

[Deickhoff]

I ordered an intex pool from <Removed>.  I never received shipping information and all correspondence to the seller have gone unanswered.  The pool has never been delivered.  Email address for customer service address provided on that website is undeliverable.  PayPal refuses to reimburse me because the seller provided a USPS tracking number that was fraudulent for my purchase.  I was able to get the information for that tracking number from the post office.  It was a 13 oz package delivered to a mailbox that was not my address.  Even with this information, PayPal is still refusing to reimburse my money.  I am very disappointed in PayPal; seems to be little buyer protection particularly when claims are denied even with documentation.  Buyer beware for that website; it is a scam.

[kernowlass]

@Deickhoff 

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.