Incorrect Refund
8889
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-07-2020
09:15 AM
Hello! I recently sold an item to a buyer at a high discount. From $100 to $75 plus I covered part of the shipping from US to UK. She is now claiming the package was never shipped due to a customs charge required of her upon arrival. I have provided full proof of shipment and have requested to be provided with the information of the post office to double check it's a customs claim. She refuses to respond to me. Paypal has now ruled in her favor although I have provided full info and explained there's a high chance she's received the item and is now lying to receive a refund, especially since it was a pricey piece already. I have appealed once again and am planning on calling PayPal again. Is there any hope?
Labels:
- Labels:
-
Disputes
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Refund in Payments Archives
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Getting money back from Ebay in Payments Archives
- How do I get refund on sending money to a friend that has no way to review it in Payments Archives
- Refund not received in Payments Archives