Impossible to upload proof of identity
Monika45
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Posted on
Nov-02-2019
07:12 AM
Hi guys,
My account is limited because of identity check, I live in Slovakia so I've sent the scans of my Slovakian residency card, but its imposibble to upload identity proof docoments .Can you help me please?
Thanks
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Account Limitations
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PayPal_Cristina
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Nov-06-2019
02:20 AM
Hi @Monika45,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. In this case, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out by PM on Facebook or DM on Twitter.
I hope this helps.
Cristina
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