Illegal activity and lack of assistance
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I lost my bag on Friday night. Cards etc cancelled Saturday. Kogan purchase Sunday nearly $2k. No, that was authorised activity end of story no more correspondence will be entered into. Who else has had this experience? On Tuesday, Kogan refunded the $2K which went back to PayPal. Still no help no acknowledgement. This was fraud.
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Hi @Roisin3,
I'm incredibly sorry to hear of the experience you had with this transaction. It sounds like we'd want to take a closer look into this, so to avoid sharing personal information over a public forum I would recommend reaching out to us through either Facebook or Twitter, or you can always go to the bottom of any PayPal page and click "Help" or "Contact."
Thanks,
Gwen
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