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Identity Documents

Kevo32460905
Contributor

Identity Documents

Hello.

I have a particular unique issue here.

I received an email yesterday requesting me to confirm my Identity by submission of some documents.

This morning I logged into my Paypal account and added a Visa card and verified it.

I received an email suggesting my withdrawal limit was lifted.

Do I still need to confirm my identity after verifying my card?

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Identity Documents

@Kevo32460905 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.